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Sales Manager, Asia
About the job
The Sales Manager, Asia drives sustainable growth within our markets and strengthen leading positions across our core segments. The ideal candidate will manage and develop relationships with assigned key accounts, ensuring long-term value creation. This role is accountable for achieving sales revenue targets, delivering EBITDA through value-driven solution selling, and promoting innovative products to the market. Additionally, the role focuses on growing key accounts by understanding customer needs and providing tailored products and services that enable their success.
We are open to this role being based in Thailand, Indonesia, or China.
New Business Development
- Drive and secure new business opportunities within the assigned territory/portfolio/segment
- Develop and strengthen customer accounts by delivering compelling value propositions and building sustainable relationships
- Identify market opportunities and collaborate with the innovation team to deliver the right solutions for customers and target segments
- Proactively analyse the competitive landscape and implement strategies to protect and grow the business
Key Account Management
- Serve as the primary point of contact for the key client portfolio, ensuring their business needs are managed professionally
- Collaborate cross-functionally with Supply Chain, Procurement, Finance, Operations, and Customer Service teams to develop and execute client strategies that maximise outcomes
- Deliver account growth through continuous value-added solution selling and strong key account management, while meeting service level targets
- Identify and develop opportunities by promoting the appropriate product portfolio to drive sales growth and improve operating profit
- Develop and maintain Tobacco client strategies and pricing in alignment with guidance from the line manager
- Actively participate in category and customer planning processes, ensuring delivery of agreed actions
- Ensure effective use of Filtrona’s sales processes and tools within the region
Other Commercial Responsibilities
- Develop and implement best practices in regional account planning, budgeting, forecasting, and pipeline management
- Foster collaboration across all Filtrona functional teams
- Prepare reports for meetings, presentations, forecasting, budgeting, sales analysis, and strategic planning
- Stay current on industry trends and supply chain developments, proactively engaging and educating customers while building strong market relationships
What we are looking for
- Minimum 10 years of relevant experience in Sales, Commercial, or Business Development roles
- Bachelor’s degree in Marketing, Business Administration, or a related field
- Industry experience in tobacco or consumer goods is advantageous
- Demonstrated strength in solution selling within a B2B technical sales environment, with a driven and persistent mindset
- Proven success in sales and business development, supported by strong prospecting and hunting capabilities
- Experience in regional market expansion and new product implementation is an added advantage
- Solid background in key account management and cross-functional collaboration within a B2B technical sales environment
- Familiarity with sales performance tools and Salesforce CRM systems
- Proficient in Microsoft Office applications; knowledge of Tableau and Power BI is a plus
- Ability to perform in a fast-paced, dynamic environment and adapt to changing market trends and customer requirements
- Strong communication and interpersonal skills, with the ability to collaborate effectively with internal teams and external stakeholders
- Proficiency in English and Chinese
- Willingness to travel internationally, including across Southeast Asia (e.g., Vietnam, Laos, Myanmar, Cambodia, and Thailand)
Typical Accountabilities Sample Verification:
Ensure final design and material specifications for assigned high-priority filter samples are technically verified before moving to production.
Material Compliance Execution:
Apply established material standards to new designs, balancing cost-effectiveness with global quality compliance.
Quality Standards Alignment:
Adhere strictly to the company’s “Gold Standard” for new product quality, maintaining consistent technical execution across all design projects.
Testing & Scaling Transition:
Execute complex sample testing protocols and support production teams in successfully transitioning filter designs from pilot testing to full-scale manufacturing readiness.
Intra-Departmental Reporting:
Serve as a key technical point of contact under the Global Filter Designer Manager to ensure all outputs align with the broader vision managed by the Product & Technology Design Manager. Qualifications and Education Requirements Minimum Diploma (D3) in Engineering. Minimum 3 years’ experience in cigarette filter manufacturing. Knowledge of cigarette filter production and involvement in any Product Development project. Ability to analyze and solve problems. Familiar with operating a computer, especially Minitab software. Meticulous and thorough in the details of the work.
Global FP&A Director
The Global Director, FP&A plays a key role in driving business performance through the provision of timely, relevant, and accurate financial and data-driven insights to support the Commercial and Operations functions. The role combines financial planning, performance management, and business intelligence leadership to support both strategic decision-making and short-term execution.
This position leads financial planning activities across the Group, delivering robust executable plans, budgets, and forecasts, while ensuring strong visibility and understanding of financial and operational performance. In addition, the role is accountable for advancing the company’s data and reporting capabilities, analytical speed including BI tools, data governance and AI.
The role also leads key financial and strategic initiatives, including Group-wide P&L analysis, M&A, investments, and customer strategy, while managing a team of finance business partners and BI resources, developing future leaders who are comfortable challenging the status quo.
We are also open to this position being based in Dubai.
Key Responsibilities
- Build and foster strong cross-functional relationships across business constituencies and stakeholders, strengthening partnerships and influencing capabilities to drive performance and growth.
- Partner with senior leadership and the CFO to develop multi-year operating plans, financial objectives, and key business metrics.
- Lead the annual budgeting and periodic forecasting processes, ensuring alignment with strategic priorities.
- Develop and maintain robust long-term financial models, incorporating scenario planning across different economic and business conditions.
- Develop and lead the BI application function to deliver accurate, timely, and business-relevant reporting, while providing proactive forward-looking insights on risks and opportunities to support and enhance decision-making across the organization.
Performance Management & Reporting
- Prepare and present financial performance reporting packages, including investor, lender, and Board materials, with clear insights on key drivers, trends, risks and opportunities.
- Lead the evaluation of profitability and KPI performance across departments, with clear focus on relevant KPIs for the business.
- Manage the monthly Site Business Review (SBR) process, challenging performance and presenting a consolidated view to the Executive Leadership Team.
- Survey and report on key financial, risk and opportunities developments across the company’s competitive landscape to advise on opportunities and threats facing the industry.
Strategic Projects & Corporate Development
- Support and lead key financial and strategic projects of varying complexity, including M&A, investments, and corporate initiatives, together with the PMO office.
- Conduct financial analysis and scenario evaluation to inform strategic decision-making.
Finance & Process Excellence
- Partner with the CFO / ELT to optimize financial workflows, systems, and reporting processes, driving efficiency and cost benefits.
- Drive continuous improvement in management reporting, analytics, and automation / AI capabilities across finance and the broader organization, leveraging SAP and integrated BI platforms.
- Actively contribute as a member of the Finance Leadership Team (FLT), supporting the delivery of the Finance function’s strategic vision and “finance excellence” agenda.
- Support and drive the ongoing evolution and value realization of SAP across the organization, ensuring strong adoption, data integrity, and effective integration with financial planning, reporting, and business processes.
Business Intelligence & Data Analytics
- Lead the development and execution of the Group’s Business Intelligence (BI) and data strategy, ensuring alignment with finance and business priorities.
- Drive the design, implementation, and continuous improvement of BI platforms (e.g., Power BI) and reporting tools to enhance data accessibility, visualization, and decision-making.
- Oversee the centralization, standardization, and governance of financial and operational data to ensure consistency, accuracy, and integrity across reporting systems.
- Partner with IT and business stakeholders to define data architecture, data models, and automation opportunities across finance and wider business functions.
- Lead initiatives to automate reporting processes, eliminate manual effort, and enhance efficiency in finance and operational reporting, leveraging AI to enable greater focus on value-adding business insights and opportunities.
Team Leadership
- Lead and develop a high-performing team of Finance Business Partners and Business Intelligence professionals.
- Build strong analytical, digital/AI, and business partnering capabilities within the team.
- Foster a culture of curiosity, continuous improvement, and data-driven decision-making.
What we are looking for
Qualifications and Education Requirements
- At least 15 years of Finance experience, with a minimum of 10 years in leadership roles managing regional or global teams.
- Proven experience in financial planning & analysis, management reporting, and business intelligence or data analytics.
- Strong experience in a multinational manufacturing environment with in-depth knowledge of standard costing
- Experience working at corporate/head office level with exposure to investors and external stakeholders.
- Experience leading teams in fast-paced, high-pressure environments.
- Professional accounting qualification.
Preferred skills
- Strong business acumen with a track record of delivering value-added financial and data-driven insights.
- Demonstrated ability to synthesize complex financial and operational data into clear executive-level insights.
- Strong understanding of BI tools (e.g., Power BI), data models, and data visualization best practices.
- Excellent communication and presentation skills, with the ability to influence senior stakeholders.
- Advanced proficiency in Microsoft Excel, PowerPoint, and reporting/analytics tools.
- SAP expertise and ability to drive system-enabled business insights
Laboratory Engineer
Role and Responsibilities
The Laboratory Engineer is responsible for daily analytical laboratory in Indonesia, conducting testing and method development within the agreed timeframe, determine the provisions of the test report, conduct the cigarette import process, and maintain safety and laboratory accreditation.
Qualifications and Education Requirements
- Bachelor’s degree in Chemistry, Chemical Engineering, Pharmaceutical or equivalent
- GPA Minimum 3.3 (scale 4.0)
- Minimum 2 years experience as a Laboratory Analyst
- Strong analytical thinking and problem-solving
- Have a good ability in English (active and passive)
- Agile, a good team player, and able to work independently
- Job placement will be in Sidoarjo – East Java
Preferred Skills
- Having knowledge of filters, cigarettes, tobacco, and tobacco new generation products (HTP, e-liquid, etc.)
- Experience in the analysis of TNCO (Tar, Nicotine, and CO) and Hoffma
- Able to operate instruments: Smoking Machines, Spectrometer, Gas Chromatography (GC), Liquid Chromatography (LC), Mass Spectrophotometry, and other analytical instruments
- Good understanding of ISO17025: 2017
- Having exposure to the method development and method validation processes.
ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED
Assistant Manager, HSE
We are looking for a Assistant Manager, HSE to deliver the Health, Safety & Environmental (HSE) improvement program across our Greensboro site to champion the adoption of a robust occupational health, safety, and environmental management system. This role is responsible for leading, administering, and promoting HSE policies, programs, and compliance initiatives aligned with ISO 45001 and ISO 14001 standards. The Assistant Manager, HSE will drive corporate HSE initiatives, safety audits, risk assessments, and environmental compliance, working cross-functionally in a fast-paced manufacturing environment.
- Act as a competent Subject Matter Expert (SME) in HSE and Engineering, providing guidance to site leadership and participating in site HSE reviews, CAPEX projects, and global HSE meetings
- Oversee facility health, safety, and compliance, ensuring buildings, grounds, and infrastructure meet operational and regulatory standards
- Promote and develop a strong safety culture and employee engagement across the site
- Lead and support investigation of HSE incidents, near misses, employee concerns, and observations, including root cause analysis (RCA) and corrective actions (CAPA)
- Develop and implement risk assessments, Job Hazard Analysis (JHA), and safe systems of work
- Support HSE training programs, including needs analysis and delivery of site-specific safety training
- Ensure HSE requirements are integrated into the Management of Change (MOC) process
- Manage external HSE consultants/providers for hazard identification, industrial hygiene, and risk assessments
- Ensure full compliance with ISO 45001 (Occupational Health & Safety) and ISO 14001 (Environmental Management Systems)
- Conduct HSE audits, inspections, and facility walk-throughs to identify hazards and ensure compliance
- Maintain audit-ready HSE documentation and databases (e.g., hearing conservation, air quality, industrial hygiene)
- Monitor and manage the HSE compliance calendar and regulatory requirements
- Coordinate PPE assessment and implementation across site operations
- Act as liaison with regulatory authorities and government agencies on environmental permits and compliance
- Drive continuous improvement, waste reduction, and safety performance (KPIs)
- Collaborate cross-functionally with Engineering, Maintenance, Operations, and Supply Chain
What we are looking for
- Bachelor’s degree in a relevant discipline or equivalent experience
- 7+ years of experience in manufacturing, HSE, or EHS roles
- Strong knowledge of HSE legislation, regulatory compliance, and safety standards
- Proven experience in HSE audits, inspections, and incident investigation
- Hands-on shop floor / manufacturing environment experience
- Experience driving continuous improvement and HSE KPIs
- Proficiency in Microsoft Office (Excel, PowerPoint, reporting tools)
- Relevant professional HSE certifications or accreditations preferred
Global Project Manager
The Global Projects Manager is responsible for leading and delivering operational projects that drive efficiency, scalability, quality, and cost optimization across the organization. This role partners closely with cross-functional teams—including Operations, Finance, Supply Chain, and IT—to ensure initiatives are delivered on time, within scope, and aligned with strategic operational objectives.
- Lead end-to-end operational projects focused on: process optimization; cost reduction; capacity planning; and performance improvement.
- Define project scope, objectives, deliverables, timelines, and success metrics in collaboration with stakeholders.
- Develop and manage detailed project plans, budgets, and resource allocations.
- Coordinate cross-functional teams across multiple regions to execute initiatives.
- Track and report project progress using KPIs, dashboards, and reporting tools.
- Identify risks, dependencies, and constraints; implement mitigation strategies.
- Manage change control processes and ensure smooth adoption of operational changes
- Facilitate project meetings, including kick-offs, status reviews, and post-implementation evaluations.
- Ensure compliance with internal policies, quality standards, and regulatory requirements.
- Document processes, workflows, and lessons learned to drive continuous improvement.
What we are looking for
- Bachelor’s degree in Mechanical Engineering, Industrial Engineering, Manufacturing Engineering or a related field.
- Minimum 8 years of project management experience, preferably in operations or process-driven environments.
- PMP certification is preferred.
- Strong mechanical aptitude (parts, assemblies, manufacturing processes).
- Proven experience managing cross-functional teams and multiple concurrent projects.
- Experience with project management and collaboration tools.
- Experience in supplier evaluation and collaboration.
- Analytical and data-driven mindset with strong problem-solving skills.
- Proactive in identifying cost-saving and efficiency opportunities.
- Collaborative team player with the ability to work across diverse functions and geographies.
Quality Engineer
We are looking for a Quality Engineer who champions a proactive, data-driven quality culture and drives continuous improvement across our Greensboro site. This role partners cross‑functionally with Operations, Customer Service, Sales, and Engineering to ensure consistent product excellence, strong compliance, and high customer satisfaction.
Quality Systems & Compliance
- Promote and strengthen a proactive quality culture across all functions at the Greensboro site.
- Ensure compliance with Filtrona Quality Management System requirements, customer specifications, and applicable regulatory standards.
- Coordinate and conduct internal and external audits related to CAPA, process controls, and quality systems.
- Support customer and third‑party audits, including preparation, participation, and follow‑up action tracking.
Customer & Internal Quality Management
- Lead the response to internal and external quality issues, including customer complaints, non‑conformances, and deviations.
- Collaborate with Customer Service, Sales, and Operations teams on customer complaint investigations and improvement projects.
- Interface directly with customers as needed to ensure clear understanding and alignment on quality requirements and product specifications.
Corrective & Preventive Action (CAPA)
- Lead and promote effective corrective and preventive actions for internal and external complaints.
- Ensure timely execution, control, and follow‑up of CAPAs, including verification of effectiveness and prevention of recurrence.
- Drive strong root cause analysis using appropriate problem‑solving tools (e.g., 5‑Why, Fishbone, Pareto, SPC).
Data Analysis & Continuous Improvement
- Monitor, analyze, and report on key quality metrics, including Cost of Quality (CoQ), scrap, rework, and defects.
- Identify trends and prioritize improvement actions based on data analysis.
- Lead or support quality improvement initiatives that deliver measurable business impact.
Test & Process Validation Support
- Design, develop, and execute test plans, test cases, and test scripts as required to validate products and processes.
- Participate in requirement reviews and cross‑functional discussions related to new products, processes, and changes.
- Analyze test and inspection results, providing clear, structured reports with actionable recommendations.
Cross‑Functional Collaboration
- Work closely with QA, Engineering, Production, Maintenance, and Supply Chain teams to investigate and resolve quality issues.
- Support training and awareness activities related to quality standards, defect prevention, and continuous improvement.
What we are looking for
- Bachelor’s degree in Engineering, Manufacturing, Quality, or related field
- 3+ years in manufacturing quality (high-volume or regulated environments preferred)
- Strong expertise in quality tools and methodologies (CAPA, RCA, SPC, FMEA, Lean / Six Sigma)
- Experience managing customer complaints, audits, and corrective actions
- Proficiency in data analysis and reporting (e.g., Excel, quality systems)
- Experience in filtration, nonwovens, or industrial manufacturing environments [Preferred]
- Certification in CQE, Six Sigma Green Belt (or equivalent) [Preferred]
- Exposure to customer-facing roles and external audits [Preferred]
Success Traits
- Analytical, structured problem-solver
- Strong communication and stakeholder management
- Ability to influence across functions
- Detail-oriented with a continuous improvement mindset
- Results-driven, with a focus on measurable outcomes
Senior Operations Manager
About the job
The main role is to provide strong leadership for Production and Engineering (Operation Function), manage and control production process, maintenance engineering & quality result to meet customers’ expectation of product delivery, quality management, cost and inventory control as well as optimizing Manufacturing resources to reach excellent standards of operations and best practice collaboration.
About the Role
1. Ensure that the implementation of the work performance of the Operation Function is in accordance with the expected work plan so that it can produce the desired product.
- Checking the implementation of the duties of the Production, Technical Training, Process Engineer and Maintenance/Project Sections to achieve the expected performance targets.
- Take the necessary action if there is a deviation from the expected work standard.
2. Responsible for developing employee work performance so that they can work more effectively and efficiently.
- Coordinating work development programs in the operation function through training and good communication with employees.
- Make work improvement plans and monitor operational implementation in shifts.
- Coordinating the Manufacturing Improvement Program through training and good communication with employees.
3. Ensuring that all existing machinery, labor and materials have been managed effectively and efficiently to increase customer satisfaction and take the necessary actions if consumer satisfaction begins to decline.
4. Responsible for properly using and maintaining all company assets involved in the production process: Control and review the use of machines that operate in production and utility equipment
5. Ensuring the efficient use of production materials and the use of work equipment.
6. Guarantee that the use of electricity has been carried out efficiently and control the cost of its maintenance.
7. Ensure that all operational procedures at the site has been well implemented to achieve work safety, quality and environmental standards in accordance with Management System.
QUALIFICATIONS AND EDUCATION REQUIREMENTS
1. Bachelor’s degree (S1) in Industrial, Chemical, Electrical, or Mechanical Engineering, with at least 7 years of experiences leading manufacturing operations. Having experiences from tobacco Industries will be advantage
2. Strong command of English, both spoken and written.
3. Solid understanding of Statistical Process Control (SPC), Programmable Logic Controllers (PLC), and Production Planning & Inventory Control (PPIC).
4. Proven experience or involvement in Operation Excellence programs, such as IWS (Integrated Work System), or other manufacturing/production systems utilized by multinational companies (MNCs)
5. Skilled in identifying workplace hazards and potential risks, ensuring a safe and compliant production environment.
6.Open for international mobility
Tax and Accounting Specialist
Tax and Accounting Specialist
About the Role
The Tax and Accounting Specialist is responsible for the preparation, analysis, and recording of all tax-related transactions and accounting data for the company and its reconciliation. This includes ensuring compliance with tax regulations, accurate recording of tax transactions, and managing the timely payment and reporting of tax obligations. Tax & Accounting Specialist plays a critical role in maintaining tax records, supporting audits, and ensuring the organization’s overall tax compliance, and as a Business Partner to management by providing tax advice, involvement in projects, minimizing tax exposure and maximizing tax savings.
Tax Compliance & Reporting
- Ensure that the company positions are in compliance with local and international tax laws with respect to Tax, all obligations.
- Responsible for computation and submission of Monthly and Annual Tax Return and all of tax compliance obligations are paid and submitted on time
- Responsible in computation of Tax Forecast and Budget, Deferred Tax.
- Ensure all tax reconciliation (fiscal vs commercial) by payables-receivable and by object are well maintained, accurate. Provide alert or advice to related function for any tax exposures due to reconciling item and responsible in its follow up action (if any)
- Involved in month and year end financial closing process.
- Support in maintaining the validity and integrity of payroll data to ensure all payroll tax transactions are compliant with tax laws.
Audit Handling & Risk Management
- Assisting in response SP2DK, Tax Audit, Tax Objection, Tax Court, and other audit by Indonesian Government authorities and ensure the required data and documents are well provided in the required timelines.
- Intensively involved in Statutory Audit Process and responsible for its Audit adjustment
Internal & External Coordination
- Support customer reporting strategy, ensuring KPIs and performance metrics are delivered Timely coordination with the Tax department officials, various Tax and Transfer Pricing. Consultants, Statutory Auditors, Internal Auditors.
- Liaise intensively with the Group Head of Tax on all Tax and Transfer Pricing related matters, communicating tax issues, bi-weekly update of the Tax audit tracker with progress updates, including its follow-up action and status.
- Assist Finance Head in reviewing contract/agreement with 3rd parties or Intercompany to identify any Taxation Exposure and determine the best Tax approach.
- Building and maintaining effective communication with internal finance teams and other departments within the company.
Business Partnering & Advisory
- Suggest the work process improvement/digitalization related to tax tasks (if required).
- To support projects related to Taxation.
- Support other jobs/ad hoc as allocated from time to time by the Site Financial Controller/Finance Head and Global Tax Director
Transfer Pricing Support
- Responsible in building, monitoring and maintaining Segmented profit & loss accounts and its analysis on monthly basis as per the Transfer Pricing Strategy/Policy and communicating actions required for any deviation.
- Ensure that all transfer pricing studies/documentation/agreements and supporting evidence are held, kept, documented, and updated.
Accounting and Financial Operation
- Support in month-end closing process including managing accruals and provision on monthly basis and its balance sheet reconciliation.
- Support submission for all reporting, including statutory reporting, group reporting and other external statutory reporting.
- Review all Balance Reconciliation and its open item and responsible in settlement the follow up action
People Management & Training
- Coordinate with external parties and internal teams and conduct tax awareness/training program required for Organization team member
Qualifications and Education Requirements
- Minimum working experience 5 years in MNC, from Tobacco industries is a plus
- Experience in handling Finance and Tax in Bonded Zone operation and excise matter
- Hold Certification of Brevet A, B and C or USKP is a plus
- Excellent in English communication, writing and good presentation skills.
- Strong knowledge of tax laws, regulations, and compliance procedures (local and international).
- Strong analysis skills, abstracting problems well, able to think logically and systematically.
- Good understanding of accounting and finance process (including COGS).
- Familiar with tax government system (Core Tax, DJP Online) and excellent in MS Excel.
- Having a strong knowledge of Transfer Pricing and all Tax Compliance Procedure/Regulation
- Ability to work independently with close coordination with other finance team members and other functional leads.
- Honest and firm, Initiative, attention to detail, speed, creativity and innovation, adapting to different situations.
- Ability to manage multiple tasks, meet deadlines in a dynamic environment and strong awareness of compliance.
- Strong organizational skills and ability to maintain systematic records.
- Good communication skills, both written and verbal, for collaboration with internal teams and external authorities.
- Employment work will be placed in specific entity
Sales Manager, Asia
The Sales Manager, Asia drives sustainable growth within our markets and strengthen leading positions across our core segments. The ideal candidate will manage and develop relationships with assigned key accounts, ensuring long-term value creation. This role is accountable for achieving sales revenue targets, delivering EBITDA through value-driven solution selling, and promoting innovative products to the market. Additionally, the role focuses on growing key accounts by understanding customer needs and providing tailored products and services that enable their success.
We are open to this role being based in Thailand, Indonesia, or China.
New Business Development
- Drive and secure new business opportunities within the assigned territory/portfolio/segment
- Develop and strengthen customer accounts by delivering compelling value propositions and building sustainable relationships
- Identify market opportunities and collaborate with the innovation team to deliver the right solutions for customers and target segments
- Proactively analyse the competitive landscape and implement strategies to protect and grow the business
Key Account Management
- Serve as the primary point of contact for the key client portfolio, ensuring their business needs are managed professionally
- Collaborate cross-functionally with Supply Chain, Procurement, Finance, Operations, and Customer Service teams to develop and execute client strategies that maximise outcomes
- Deliver account growth through continuous value-added solution selling and strong key account management, while meeting service level targets
- Identify and develop opportunities by promoting the appropriate product portfolio to drive sales growth and improve operating profit
- Develop and maintain Tobacco client strategies and pricing in alignment with guidance from the line manager
- Actively participate in category and customer planning processes, ensuring delivery of agreed actions
- Ensure effective use of Filtrona’s sales processes and tools within the region
Other Commercial Responsibilities
- Develop and implement best practices in regional account planning, budgeting, forecasting, and pipeline management
- Foster collaboration across all Filtrona functional teams
- Prepare reports for meetings, presentations, forecasting, budgeting, sales analysis, and strategic planning
- Stay current on industry trends and supply chain developments, proactively engaging and educating customers while building strong market relationships
What we are looking for
- Minimum 10 years of relevant experience in Sales, Commercial, or Business Development roles
- Bachelor’s degree in Marketing, Business Administration, or a related field
- Industry experience in tobacco or consumer goods is advantageous
- Demonstrated strength in solution selling within a B2B technical sales environment, with a driven and persistent mindset
- Proven success in sales and business development, supported by strong prospecting and hunting capabilities
- Experience in regional market expansion and new product implementation is an added advantage
- Solid background in key account management and cross-functional collaboration within a B2B technical sales environment
- Familiarity with sales performance tools and Salesforce CRM systems
- Proficient in Microsoft Office applications; knowledge of Tableau and Power BI is a plus
- Ability to perform in a fast-paced, dynamic environment and adapt to changing market trends and customer requirements
- Strong communication and interpersonal skills, with the ability to collaborate effectively with internal teams and external stakeholders
- Proficiency in English and Chinese
- Willingness to travel internationally, including across Southeast Asia (e.g., Vietnam, Laos, Myanmar, Cambodia, and Thailand)
Materials Scientist
The Materials Scientist is responsible for the development and industrialization of advanced material solutions for combustible and heated tobacco (HNB) filter applications. The role ensures optimal performance across filtration efficiency, aerosol delivery, thermal behavior, and sensory experience.
The Materials Scientist works closely with Global Innovation, including Scientific Services and Intellectual Property, process engineers, and product design teams to serve as a technical bridge between material innovation, filter design, and manufacturing feasibility. The role leverages China’s supply chain, industry capabilities, research institutes, and university ecosystem to accelerate innovation and commercialization.
Based in Xiamen, China, this position is responsible for:
- Material Research and Development: Develop material-driven innovation concepts aligned with harm reduction strategies, selective filtration materials, sustainability and alternative materials. Develop and optimize functional material for filter applications, including cellulose acetate, non-woven paper-based substrates such as wetlaid, airlaid, hybrid structures, active materials including activated carbon, adsorbents, and functional granules, thermal-functional materials such as phase change and cooling materials, and additives including flavor, flavor carriers, and other additive materials. Establish and define structure–material–performance relationships, including pressure drop (PD), filtration efficiency (TNCO reduction), aerosol delivery performance for HNB, thermal stability and heat transfer behavior, and sensory neutrality and enhancement.
- HNB Material Research: Research on material solutions for HNB filter functionality, including cooling without excessive retention, controlled aerosol transmission, thermal buffering and heat distribution, and chemical interaction with aerosol constituents. Collaborate with university, industry partners and laboratory teams on aerosol characterization, including puff-by-puff analysis and material–aerosol interaction mechanisms.
- Support Product Development: Collaborate with product design and development teams to recommend materials that meet functional and regulatory requirements. Provide technical expertise on material properties and processing methods, ensuring that materials are compatible with manufacturing processes. Assist in the design and testing of prototypes, assessing how material choices impact product performance and quality. Translate material concepts into scalable product designs, including prototype development, process parameter definition, and establishment of stable industrial production conditions.
- China Ecosystem Integration: Establish and manage collaboration with material suppliers, including tow, non-woven, paper, additives, and specialty chemicals, as well as universities, research institutes, and industry partners or technical centers. Identify and industrialize locally available materials to improve development speed, cost efficiency, and supply chain robustness.
- Testing and Validation: Conduct material testing and validation, including evaluation of filtration efficiency and retention performance, pressure drop and airflow behavior, thermal properties and heat absorption, aerosol transmission for HNB applications, and sensory impact assessment. Develop and implement material testing protocols to evaluate the performance of materials under various environmental conditions and usage scenarios. Analyze test data and provide recommendations to improve material selection and product design based on performance results.
- Innovation and Intellectual Property: Support intellectual property filing. Support new relevant patents in China, including patent generation and documentation related to functional material innovations for filter applications.
- Cross-Functional Collaboration: Work closely with Global Innovation, Engineering, and process development teams to ensure materials are compatible with product designs and manufacturing processes. Collaborate with Scientific Services to get analytical data supporting product development activities. Liaise with supply chain teams to ensure the availability of new materials and identify opportunities for cost reduction through material optimization. Support production teams by providing material-related troubleshooting and technical advice during the manufacturing process.
- Regulatory Compliance and Documentation: Ensure that all materials used in product development comply with STMA regulatory standards, including environmental and safety regulations. Maintain accurate and up-to-date documentation on material properties, testing results, and performance data. Assist in the preparation of technical reports and documentation for regulatory submissions and product approvals.
- Continuous Improvement and Cost Optimization: Drive continuous improvement efforts in material selection and usage, focusing on reducing costs, improving product quality, and enhancing manufacturing efficiency. Identify opportunities to substitute materials that reduce costs while maintaining or improving performance. Collaborate with suppliers to source new materials and explore opportunities for innovation in material development.
Qualifications and Education Requirements
- Advanced degree level education, preferably PhD in Materials Science and/or Engineering, Chemistry or Chemical Engineering.
- At least 10 years’ experience in research and product development work, with proven experience in materials testing, validation, and selection for product applications.
- Strong expertise in material properties, including porous materials, fibrous systems, or adsorption materials, and biodegradable materials.
- Experience with material testing and validation techniques, including thermal analysis, mechanical testing, and chemical resistance tests.
- Proficiency in data analysis and material characterization tools.
- Demonstrated experience working with suppliers, external partners, research institutions and a cross-functional environment with engineering, supply chain and production teams.
- Strong project management and cross-functional collaboration skills
- Experience in the tobacco, packaging, or consumer goods industry is an advantage. Familiarity with State Tobacco Monopoly Administration (STMA) regulatory standards related to materials in product development.
- Must be fluent in both Mandarin and English.
- Familiarity with regulatory requirements related to materials and product development.
- Good business awareness and ability to align technical solutions with commercial objectives.
Senior Filter Designer
Role and Responsibilities
- Filter Architecture & Design Execution : Design complex new filter specifications based on regional and global customer requirements, ensuring designs maximize company profitability and are fully compatible with production line capabilities.
- Specification Evaluation & Optimization : Evaluate new filter developments against original performance benchmarks; execute detailed corrective actions and iterative design modifications to optimize product performance.
- Database & Specification Management : Coordinate directly with manufacturing teams and material suppliers to maintain, update, and record accurate filter design specifications in the company’s software database program.
- Product Testing & SOP Development : Carry out rigorous analysis and physical testing of new filter prototypes. Evaluate quality parameters and assist in creating standardized planning methods and standard operating procedures (SOPs).
- Continuous Improvement Support : Actively support continuous improvement initiatives across the design loop, identifying technical gaps in existing filter designs and implementing efficient, stable solutions.
- Peer Mentorship : Work alongside the Global Filter Designer Manager & Senior Manager Product & Technology Designer to provide technical guidance, design principles support, and software mastery update for each project given.
Typical Accountabilities
- Sample Verification: Ensure final design and material specifications for assigned high-priority filter samples are technically verified before moving to production.
- Material Compliance Execution: Apply established material standards to new designs, balancing cost-effectiveness with global quality compliance.
- Quality Standards Alignment: Adhere strictly to the company’s “Gold Standard” for new product quality, maintaining consistent technical execution across all design projects.
- Testing & Scaling Transition: Execute complex sample testing protocols and support production teams in successfully transitioning filter designs from pilot testing to full-scale manufacturing readiness.
- Intra-Departmental Reporting: Serve as a key technical point of contact under the Global Filter Designer Manager to ensure all outputs align with the broader vision managed by the Product & Technology Design Manager.
Qualifications and Education Requirements
- Minimum Diploma (D3) in Engineering.
- Minimum 3 years’ experience in cigarette filter manufacturing.
- Knowledge of cigarette filter production and involvement in any Product Development project.
- Ability to analyze and solve problems.
- Familiar with operating a computer, especially Minitab software.
- Meticulous and thorough in the details of the work.
Senior Specialist, Compensation & Payroll
Role and Responsibilities
Payroll Processing, Reporting & Payment
- Supervise and monitor employee attendance records.
- Prepare and generate reports such as: Headcount reports, Attendance reports, Absenteeism reports, Labour cost and productivity reports.
- Process payroll summary reports, including Wages and salaries, Allowances, Employee benefits, Employee movement records
- Submit statutory deductions and related documents to relevant authorities, including: Revenue Department, Social Security Office, Department of Legal Execution, Prepare labour cost budgets, actuarial reports, and salary survey data.
Employee Welfare, Benefits & General Services
- Administer company welfare and employee benefit programs, including: Medical insurance, Provident fund, Flexible benefits, Uniforms, Annual health check-ups
- Issue employment-related documents and letters.
- Review and maintain HR policies and employee handbook.
- Maintain and update employee personal files.
- Administer HR systems, including: HRIS, SAP Concur, Attendance systems/devices, Coordinate IT service requests for new joiners, employee transfers, and resignations.
Performance Management
- Manage salary review and merit increase processes.
- Administer performance-based compensation programs, including: Bonuses, Incentives, Multi-skill allowances.
- Support KPI management processes.
- Coordinate Performance Improvement Plans (PIP) for low-performing employees.
- Support Talent Review and Succession Planning initiatives.
Awareness & Compliance Responsibilities
- Maintain awareness of customer and stakeholder requirements.
- Contribute to the effectiveness of the company’s management systems.
- Comply with company policies and procedures.
- Promote organizational culture and company values to achieve business objectives.
- Understand the consequences of non-compliance with company management system requirements.
Qualifications and Education Requirements:
- More than 10 years of experience in HRM role, plus 5 years of experience in payroll administration or related payroll functions.
- Bachelor’s degree in human resource management or related fields.
- Knowledge of wage administration, employee welfare, and benefits policies
- Company work rules and regulations, Relevant labour laws and statutory requirements, Payroll systems/programs.
- Strong attention to detail and accuracy.
- Good interpersonal skills with a cooperative and service-minded attitude.
- Ability to maintain confidentiality of sensitive employee information.
- Proficient in Microsoft Office applications, especially Word, Excel, and Outlook.
- Good communication skills in English / Thai
IP & Innovation Business Partner
PURPOSE OF THE ROLE
To safeguard and grow the commercial value of Filtrona Intellectual Property by (i) ensuring inventions arising in Filtrona are captured, decided upon, and documented; (ii) acting as the internal decision-maker on patent filing, renewal, abandonment, and external firm selection on the recommendation of Squarewood IP; (iii) owning the internal IP register and patent-to-product mapping; (iv) governing IP spend; (v) producing internal portfolio analysis and quarterly report; and (vi) maintaining a strong, fit-for-purpose interface between Filtrona R&D, commercial, and legal functions and the external IP ecosystem.
ROLE AND RESPONSIBILITIES
Invention capture and triage
- Run the invention disclosure process across the Surabaya Innovation team and across Filtrona other R&D and engineering sites; maintain and improve the disclosure form and process.
- Conduct inventor interviews on the Surabaya site and remotely with overseas inventors to develop disclosures into reviewable submissions.
- Chair the monthly Invention Review Committee in Surabaya, with Squarewood IP attending remotely as patentability advisor and Filtrona business representatives providing commercial input.
- Make and document the internal first-recommendation on each disclosure: file, trade secret, defensive publication, or no action, informed by Squarewood’s analytical input.
Coordination with Squarewood IP
- Serve as the day-to-day Filtrona contact for Squarewood IP across the programmed, working across time zones as required.
- Brief Squarewood on commercial context, product roadmap, business priorities, and competitor activity so its external firm-selection and portfolio recommendations reflect Filtrona needs.
- Receive Squarewood’s recommendations on firm selection, filing strategy, prosecution decisions, renewal and abandonment, FTO escalation, and opposition strategy. Approve, modify, or escalate within Filtrona governance.
- Run the operating cadence: weekly checkpoints, monthly portfolio reviews, quarterly strategy reviews.
Internal portfolio governance and data
- Maintain the master internal IP register, mirroring Squarewood’s docket and adding internal commercial context (product mapping, business unit ownership, strategic value rating, renewal status).
- Maintain the patent-to-product mapping and ensure it is refreshed at each filing, grant, and abandonment.
- Administer the inventor remuneration scheme; process inventor awards in accordance with Filtrona policy.
- Maintain internal IP records for audit, due diligence, and statutory reporting to Singapore HQ.
Internal portfolio analysis
- Produce quarterly internal portfolio analysis covering pipeline health, patent-to-product coverage, portfolio-to-roadmap alignment, IP spend efficiency, and comparative external firm performance.
- Translate Squarewood’s external landscape, white space, and competitor analyses into specific internal action items for Surabaya R&D and for commercial leadership at Singapore HQ.
- Act as the business-side counterpart to Squarewood’s external analyses, combining external view with internal portfolio and pipeline data into a single management view.
Reporting
- Produce monthly operational reports covering pipeline activity, prosecution status, and IP spend, shared with Surabaya R&D leadership and Singapore HQ.
- Produce quarterly strategic reports to the executive committee (Singapore), combining Squarewood’s external analyses with internal portfolio, pipeline, and spend data into a single management view.
QUALIFICATION AND EDUCATIONAL REQUIREMENTS
- Degree in a relevant technical discipline (Chemistry, Materials Science, Polymer Science, Mechanical Engineering, Chemical Engineering, or related filtration/tobacco technology fields).
- 4 to 8 years of professional experience in R&D, tech development, product engineering, or tech transfer.
- Fluency in business English (written/verbal) for international IP work, plus working proficiency in Bahasa Indonesia.
- Strong data competency in Microsoft Excel to manage dashboards, cost tracking, and registers.
- Strong technical curiosity to engage confidently with scientists, engineers, and executive leaders.
- Proven ability to read, analyse, and summarize highly technical documents and patent specifications.
- Sound commercial judgment to back up internal strategic recommendations to senior management.
- Meticulous and thorough in the details of data, mapping, and financial work.
- Self-confident and assertive in defending internal IP recommendations to leadership teams.
